THE WORK I DO
With a focus on human-centered design, I help companies shape inspiring visions of the future and define the tactical plans to get there.
Image by Evan Davis.
HOW THE WORK HAPPENS
Strategic Partnerships
Bringing a team together is the foundation of any effective strategy and creates the conditions for successful work.
Articulating values, purpose, and mission statements
Defining problem spaces and project scopes
Ideating new products and services
Compassionate Connections
Empathy is the key to understanding what people need, and designing with empathy requires an ability to connect individuals together.
Conducting user research
Planning and facilitating workshops
Listening
Ambitious Distillation
The world is a complicated place. By exploring the terrain, organizing ideas, and articulating models, ambiguity can quickly become clarity.
Visualizing ecosystems
Generating actionable insights
Detailing service blueprints
Identifying and prioritizing work streams
Inspiring Narratives
A design is only as good as the story we tell about it. Communicating your vision effectively will align, inform, and inspire others.
Creating future vision stories
Writing effective content around value and opportunities
Designing visual communication artifacts
To learn how my work as a design strategist and service designer can solve problems for you, email me or connect with me on LinkedIn.